Delete Your Account
This page describes how users of Scan Budget (published by Scan Budget) can request the permanent deletion of their account and all associated data.
Deletion is permanent. Once your account is deleted, your transactions, line items, and profile cannot be recovered.
How to Request Account Deletion
You have two ways to delete your account:
Option A — Delete directly inside the app
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Open Scan Budget and sign in.
Make sure you are logged in to the account you want to delete.
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Go to Profile → Settings
Tap your avatar or the menu icon in the top-right corner, then choose Settings.
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Tap "Delete Account"
Scroll to the bottom of the Settings screen and tap Delete Account.
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Confirm deletion
Read the confirmation prompt and tap Yes, delete my account. Deletion begins immediately.
Option B — Submit a deletion request by email
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Send an email to support@scanbudget.com.ua
Use the subject line: Account Deletion Request.
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Include your registered email address
We need it to locate and delete the correct account.
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Wait for confirmation
We will process your request within 7 business days and send a confirmation once deletion is complete.
What Data Is Deleted and What Is Retained
The table below outlines exactly what happens to each category of data when an account is deleted.
| Data type | Action | Retention period |
|---|---|---|
| Account profile (username, email, password hash) | Deleted | Deleted immediately upon request |
| Transactions & line items | Deleted | Deleted immediately upon request |
| Email OTP / verification codes | Deleted | Deleted immediately upon request |
| Anonymized, aggregated analytics | Retained | Retained indefinitely — contains no personal identifiers |
| Financial / legal records (if applicable) | Retained | Retained for up to 7 years as required by applicable law |
Questions
If you have any questions about the deletion process or the data we hold, contact us at support@scanbudget.com.ua.